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Current Student FAQs

How do I add a class after registration?

If you wish to add a course after submitting the original registration form, email your request to ceregistration@colorado.edu. You can also contact Enrollment Service Specialists at Continuing Education for the Add/Drop Petition voucher. After completing the upper part of the voucher, please sign and fax it to 303 492 5335.

How do I drop a course?

Students may drop themselves from a course through the student portal, MyCUInfo, until the first drop deadline. Please refer to the Engineering Anywhere Academic Calendar for drop deadlines and the fees and tuition charges that may apply. Dropping a course after the drop deadline date will result in a 40% or 60% tuition assessment going into effect. 

If you wish to drop a course after submitting the original registration form, email your request to ceregistration@colorado.edu. You can also contact Enrollment Service Specialists at Continuing Education for the Drop Petition voucher. After completing the upper part of the voucher, please sign and fax it to 303.492.5335. If you are dropping a course after the drop deadline and are able to receive a tuition assessment, you must also complete the bottom half of the voucher. Be sure to contact Enrollment Service Specialists to confirm receipt of the voucher. 

Please consult with your instructor about possible alternatives, such as extending deadlines or taking an incomplete, before dropping a course.

Special Note for Maryland Residents

What is my Student ID?

When you register for courses at the University of Colorado Boulder for the first time, you are assigned a Student ID (SID) to use in place of your social security number. Your SID is mailed to you. Safeguard and memorize the number as you will use it frequently to obtain your student information throughout your time as a CU student. Your SID is your permanent ID record for your duration as a student at CU-Boulder.

What is my IdentiKey?

The university uses the IdentiKey as a secure access method. The IdentiKey consists of a CU login name and unique password. Activating your IdentiKey is required in order to use the MyCUInfo student portal, the Desire2Learn (D2L) course management tool, the CU email system, the computer labs on campus, and to access the computer network remotely. If you are registering for courses at CU-Boulder for the first time or have not been enrolled for more than one semester, you will need to activate your IdentiKey. To activate or reset your IdentiKey, go to http://cuidm.colorado.edu and click on the 'Activate Your IdentiKey' button. The button is located next to the red arrow on the left hand side of the page. Please note that if you are a new student, it may take up to 24 hours from the time of your registration before you can activate your IdentiKey. For assistance with login procedures or activating your account, contact the Office of Information Technology (OIT) help desk at 303 735 4357 or help@colorado.edu.

Why do I need a CU email account?

Both the university and Engineering Anywhere will communicate with you via your Colorado.edu email account. It is essential that you activate your Colorado.edu email account in order to receive current announcements about your class(es), course changes, new course offerings, changes in processes, procedures, or policies, and news and events. See http://cuidm@colorado.edu to set up your email account. 

Students may choose to redirect all university email to a different email account at their discretion. For assistance with this process, please contact Information Technology Services (ITS) at 303 735 4357 or help@colorado.edu.

What is a 'course management system'?

Instructors use various course management systems. Desire2Learn are used most often, although you may encounter others, depending on the course. These systems contain course materials, asynchronous discussion boards, assignments, a grade book, course calendar, and other features utilized by the instructors. There are no additional fees to access these systems. Contact your instructor to determine which course management system he/she uses.

How do I access Desire2Learn(D2L)?

You must register for your course before you can obtain access to Desire2Learn (D2L). If you are a new student, your IdentiKey must be activated prior to accessing D2L. To activate you IdentiKey, go to http://cuidm.colorado.edu and click on 'Activate your IdentiKey'. Please note, if you are a new student, allow up to 24hours from registration before activating your IdentiKey.

Once you have activated your IdentiKey, you will be able to access D2L within 24hours. Log in to D2L at www.learn.colorado.edu or http://oit.colorado.edu/at.

For assistance with login procedures or activating your account, contact Information Technology Services at 303 735 4357 or help@colorado.edu.

How do I order my texts for class?

It is the student's responsibility to order and purchase the required texts and/or software for each of their courses. 

The course descriptions on the course schedule pages list tentative class texts and notes. Please note that this information is subject to change. Call the CU Book Store three weeks prior to classes to confirm the final text(s) and to place your order. The suggested time of 3 weeks allows includes the amount of time it should take your shipment to arrive. Payment can be made by company purchases order, personal check, VISA, Mastercard, or American Express. 

Contact the CU Book Store.

What is CCNA certification?

The Cisco Certified Network Associate (CCNA) certification is an internationally recognized indicator of the networking skills that an individual possesses. Individuals who have earned this certificate are capable of designing and configuring mid-size corporate networks according to the specific needs. This course covers the theory behind networking models for local and wide area networks, and is complemented with a series of hands-on exercises and tools that will exemplify real-world conditions. This class is not sponsored or endorsed by Cisco. However, it covers concepts that are necessary to obtain the experience and knowledge necessary for the CCNA certification.

How do I access the campus facilities?

Distance degree and non-degree students taking courses for credit may purchase a BuffOne Card (student ID) and a student fees package, which includes access to the following services:

  • Student Recreation Center
  • Wardenburg Health Center
  • RTD Bus PAss
  • Career Services
  • Distance degree students can receive discounted CU event tickets, including athletics tickets

For immediate access to campus facilities, call the Division of Continuing Education at 303.492.2216 to obtain an 'all fees paid' sticker (they will have the most up-to-date rate information). Once you have purchased the sticker, you may get your Buff OneCard from the Buff One office in the Center For Community (C4C) for $25. Be sure to bring your photo receipt and a photo ID.

Alternatively, distance degree and non-degree students may wish to use their own photo ID in place of the Buff OneCard. Call Continuing Education at 303.492.2216 to obtain a 'no fee paid' sticker to attach to your own photo ID.

How do I access the university computer network and computer labs?

For any computer or lab access, you will need to activate your IdentiKey. 

You are given free access to Net News and FTP as well as access to other UNIX software if it is needed for your course(s). Contact Information Technology Services (ITS) at 303 735 4357 or help@colorado.edu for assistance. 

Computer hardware and software requirements are listed in the course descriptions. You must purchase specific licensed software, e.g. MATLAB, if needed for the course. If you cannot gain access to required software or hardware, please contact the instructor to determine if alternative arrangements can be made. Software can be purchased at a discounted rate through the Buffalo Chip computer software store within the CU Book Store at 303 492 3431. To receive a student discount, you must show that the software is required for the course and that you are registered for the course through Engineering Anywhere. Your registration receipt should be used as proof. 

There is no charge for student access to the engineering computer lab, room ECCR 252, located on the second floor of the Engineering Center. However, you will need a Buff OneCard to print and charges will apply.

How do I access the CU-Boulder library?

There is no charge for student access to the university libraries. Your Buff OneCard or any photo ID will serve as your library card. In order to access materials from the university libraries online, visit the library website at to view instructions for remote access.

How do I get a university catalog?

Engineering Anywhere will mail a University of Colorado Boulder catalog to distance students who have been accepted into a degree program. Main campus degree students will receive a catalog from the main campus. The university catalog contains important information for graduate degree students, such as the Graduate School rules and policies.

Can I receive career advice?

The Continuing Education and Professional Studies Career Counselor is available for comprehensive career counseling including: career exploration and planning, job search assistance, and other career-related guidance. Your initial consultation is free!

Additional resources such as career assessments, interest surveys, and on-going career counseling are available for a fee. To schedule an appointment, call 303.492.8252. For more career resources, check the web site at www.colorado.edu/careerservices.

To assist you in your search for a new career, register for the Career Exploration Workshop offered through the Continuing Education and Professional Studies Personal Enrichment Program.

How do I know what jobs are out there?

To help you figure out which positions and skill sets are most in demand and best for you, the Department of Labor maintains the O*Net Web site, which has a vast database of information about jobs within each industry. It shows which are in highest demand, what kind of training, work experience and education are typical for each position, the expected salary and other information. There is even a way to search for jobs by required skills (e.g., skills of persuasion, knowledge of systems analysis, fluency in Excel etc.).

How do I return defective or damaged media?

If you receive defective or damaged media for your lecture(s), please contact us via e-mail. Include all of the following pertinent information in the body of your e-mail message:

  • Student Name
  • Student ID (last 4 digits)
  • Phone Number
  • Course Number(s)
  • Course Title(s)
  • Air Date(s)
  • Lecture or Session Number(s)
  • Reason for the Request
  • How would you like the replacement media delivered to you (e.g., pick-up at CAETE, UPS, FedEx)?